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August 22nd, 2019 - 4 min read Safety Policy and Objectives The Pillar 1 of ICAO states safety policy and objectives of an organization. Under this pillar, defined is how an organization manages safety and documents it with other employees. The process goes with; Commitment and Responsibility The commitment and responsibility of employees and management towards safety is reflected in a policy statement, signed by the Accountable Executive. Safety Accountabilities Safety accountabilities is the statement which clearly defines the safety responsibilities of every employees at different levels in the organization. It also depicts the responsibilities established in critical areas whenever responsibility holders are absent. Emergency Response Plan Emergency Response Plan is the proper plan that is implemented to ensure best practices whenever an emergency situation arises. Documentation The overall safety activities must be documented and delivered to the employees. The documented policies must be undertaken by the employees when required. Safety Risk Management The Pillar 2 of ICAO states safety risk management in an organization. Under this pillar, hazard is identified and risk management process is carried out. Hazard Identification The airline must process risk management activities to ensure every possible hazards can be identified. Risk assessment and mitigation After every possible hazards are analyzed, their possible results are accessed and well communicated in organization. Actions to mitigate various detected hazards must be undertaken for risk management. Safety Assurance The Pillar 3 of ICAO states safety assurance in an organization. Under this pillar, safety is measured and monitored to implement changes. Safety Performance Monitoring and Measurement Safety assurance is done to access the health of an organization, focusing on safety. The required goals is set for improvements for managerial employees. It is done to monitor and measure the safety goals. Management of Change Management of Change is responsible for identifying various safety related factors and introducing changes in the organization. Continuous improvement of the SMS program Safety assurance uses various tools to audit the overall organization. For the continuous improvement of the SMS program, each functional area of the airline is processed and accordingly. Safety Promotion The Pillar 4 of ICAO states safety promotion in an organization. Under this pillar, safety is promoted by providing training and education and communicating within organization. Training and Education For the safety promotion, operators need to identify safety training requirements for each level of management and for each employee. The main objective behind training and education is to ensure that the employees have the knowledge and skills to safely complete work activities. Safety Communication Safety communications means to ensure safety by providing information to all level of employees. Communicating every aspect to employees and management is done for implementing improvements on all the levels.
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In 2006, International Civil Aviation Organization ICAO required safety management system SMS implementation for most commercial aviation service providers. The list of required service providers has been expanded in recent years to include Aircraft operators; Aircraft maintenance organizations AMOs or MROs; Air navigation services providers; Helicopter operators; Approved training organizations flight schools; and Airport operators certified aerodromes. Since 2007, we've written about the four pillars of safety management innumerable times in Blog articles; Safety training lessons; and Product demos of aviation safety management software. Related Articles on Four Pillars of Aviation SMS What Are the 4 Pillars of SMS? History of Aviation SMS and Four Pillars - with Free Tools Which of the Four Pillars of SMS Carries the Most Weight? After hearing and saying "four pillars" so many times, I am still bewildered when I ask aviation safety professionals about the four pillars or "four components" of aviation safety management systems SMS. Many will nod, but many will appear confused when I mention the four pillars. This article will explain the origin of the four pillars, which took considerable research. Origin of the Four Pillars of Safety Management I had a hard time running down the origin of ICAO's four pillars concept. In the "Aviation Safety Management Systems" group on LinkedIn, I posted the question "Where did the Four Pillars Concept Originate?" Steve Corrie offered a very detailed and credible response "The four pillars concept was originally developed by James P. Stewart, former Director General of System Safety for Transport Canada. It was further expanded after Jim and I joined ALPA, Int'l and in 2000 developed its SMS program. In 2000 Transport Canada initially decided to require an SMS program for its airlines and later other providers. ALPA was at the forefront of SMS development at this time since it represented not only its US member pilots but Canadian member pilots as well. I involved ALPA in the FAA Flight Standards Safety Focus Group effort where we shared our SMS development efforts, the training of our pilot safety volunteers, and field safety risk assessment activities. MITRE was a part of the Study Group efforts. When the FAA JPDO formed its Safety Integrated Product Team IPT, ALPA was invited to be a member and I served as co-chair of the SMS Working Group. We brought the Safety Focus Group on board since it made sense to collaborate and consolidate safety program efforts. The SMS Working Group developed the SMS standard as a product of the JPDO Safety IPT. The FAA, MITRE, and ICAO adopted the four pillars concept from the work of ALPA, Int'l." Steve Corrie, Tri-Logic Solutions, Int'l LLC Final Thoughts on the Four Pillars I find it interesting to learn the origin of concepts, such as words and phrases. Today, the four pillars are second nature to most aviation safety professionals. We see the four pillars mentioned in Books, such as "Safety Management Systems in Aviation"; Posters MITRE Four Pillars of Safety Management Systems; Aviation safety software; Training & SMS implementation methodologies; and Gap analysis. Quickly and no peeking, what are the four pillars of an SMS? Learn how to comply with safety risk management and safety assurance requirements. Here is a quick example. Last updated in March 2023.
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The Five Pillars of a Highly Effective Safety Management Process The five pillars will support continued excellence in operations as well as provide a framework for achieving excellence in workforce safety. Most businesses face the possibility of worker accidents and potential injuries. In all likelihood, they have a safety department or an assigned person to oversee and manage such possible outcomes. Traditionally, the management of safety involved complied with the company safety program. The bulk of the program pretty much regurgitated the safety standards as promulgated by the relevant State or Federal jurisdiction. Some organizations may add additional requirements to this program based on specific risks, past experience or other relevant considerations. There were two significant pieces of governmental legislation which impacted the approach to occupational accidents and the associated attention to and management of worker injuries. The first was the enactment of workers compensation legislation by various states starting in 1911, with the last one adopting it in 1948. This brought about some level of improvement in worker safety, but the need for greater uniformity throughout the country as well as further reduction in accidents lead to the passage of the Occupational Safety and Health Act by the Federal Government in 1970. Traditional Safety Management With the passage of the workers compensation legislation, worker accidents and the resulting injuries had financial consequences for their employers. This created the need to understand why workers were getting injured on the job, so as to allow management to intervene in order to reduce the number of accidents and therefore control their related costs. The industry got its answer when H. Heinrich proposed the domino theory of accident causation. The theory proposed that injuries resulted from a number of interrelated and preceding factors. Heinrich proposed that injuries were the result of a series of events that happened in sequence, and the removal of any one of the preceding events would stop the injury from occurring. He proposed five elements to this series. An occupational example The first event would be the worker engaging in his task driving nails The worker swings the hammer But the worker makes an error and misses the nail The worker then hits his other hand The worker smashes his fingers causing an injury Since just about every accident occurs due to some unsafe act on the part of workers, supervisors and management tried to find reason for this. These could be attributed to factors such as This article originally appeared in the January/February 2021 issue of Occupational Health & Safety. Industrial Hygiene Product Showcase Moldex Airwave Disposable Respirators Say hello to the N95 mask that is so comfortable and easy breathing, it can positively impact worker productivity and happiness on the job. 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Evaluationof safety behavior, bureaucracy, and other factors that influence safety; Creation of control measures designed to mitigate the likelihood and impact of hazards and risk consequences; Implementation of risk controls into the existing safety management system; Monitoring the operating environment and efficacy of risk controls; and.
Title Page Site Location Audited by Conducted on SMETA 4-Pillar Audit Checklist ENVIRONMENTAL MANAGEMENT SYSTEM Complete the self-assessment for your site and make it available to the auditor for pre-review. Have copies of all local and national regulations and client requirements covering environment. Ensure all procedures are documented and sufficient to ensure you meet the legal requirements, including permits. FAILURE TO ACHIEVE LEGAL OBLIGATIONS IS LIKELY TO RESULT IN THE AUDITOR RECORDING A NON-COMPLIANCE If you do not have an environmental policy, consider creating one. Communicate your policy to all relevant parties. Make any certificates available for assessment ISO 14001 Prior to the assessment, list all environmental impacts for your site and prioritise them for action. Consider ways of reducing your impacts and together with the individuals responsible for performance produce action plans with targets. Keep any local inspection documents and ensure you react to any prosecutions, complaints or recommendations. ENERGY USAGE Where permits for energy use are required, ensure these are available and up to date. Keep records of your energy usage/week/month and document against your output. Map your energy use over time as a proportion of output and have targets for reduction. l Investigate opportunities for renewable energy such as, solar, wind turbines, geothermals, and energy from biomass Wood, animal manure, crop residues, and waste. WATER USAGE Where permits for water usage are required, ensure these are available and up to date. Keep records of your water usage/week/month and document against your output. Map your water use over time as a proportion of output and have targets for reduction. Investigate opportunities for re-cycling water such as greywater being used for other operations. WATER DISCHARGE Where permits for water discharge are required ensure these are available and up to date. Keep records of your water discharged both in quantity and quality. Ensure that water discharged meets the legal requirements with reference to its contents and quality, by sufficient testing. Track your water disposal routes and ensure that where necessary different types of water discharges are separated. Ensure that the operators carrying out the water testing know what action to take if the tests go outside of the legal and regulatory limits. WASTE Where permits for waste disposal are required ensure these are available and up to date. Keep records of your waste disposed of both in quantity and type and have an action plan to reduce waste by re-use, re-cycle and only dispose of as a last resort. Track your waste disposal routes and ensure that each one meets legal requirements. Ensure that you have checked any contractors processing your waste for legality and licenses. EMISSIONS TO AIR Where permits for air emissions are required ensure these are available and up to date. Keep records of your air emissions both in quantity and type and have an action plan to reduce. BUSINESS ETHICS MANAGEMENT SYSTEM Complete the self-assessment for your site and make it available to the auditor for pre-review. Have copies of all local and national regulations and client requirements covering Business Ethics issues. Ensure all procedures are documented and sufficient to ensure you meet the legal requirements, including permits. If you do not have a Business Ethics policy, consider creating one. Ensure that any of your and/or your clients Business Ethics policies are clearly communicated to the appropriate parties such as employees, customers, agents, suppliers. Have available any documentary evidence of sign up to any initiatives on business ethics standards. Prior to the assessment, list all Business Ethics risks for your site and prioritise them for action. Ensure that appropriate employees know how to report concerns through poster or website information. Keep any local inspection documents and ensure you react to any prosecutions, complaints or recommendations. BRIBERY/CORRUPT BUSINESS PRACTICE If bribery is not covered in any a Business Ethics policy, you should include it. Have available any documentary evidence of sign up to any anti bribery initiatives. Ensure that any of your and/or your clients bribery policies are clearly communicated to the appropriate parties such as employees, customers, agents, suppliers. Ensure that appropriate employees are informed on how to deal with any bribery issues they encounter in their work. CONFLICT OF INTERESTS If your or your clients policy does not cover conflict of interest, consider including it. Ensure that any rules of you or your clients concerning conflict of interests have been clearly communicated to the appropriate parties suppliers, customers, employees, agents etc. Ensure there is a clearly communicated procedure in place for dealing with conflict of interest concerns including advice given and disciplinary action against perpetrators. REPORTING AND INTERNAL CONTROLS/MONITORING Check your procedures for dealing with any Business Ethics issues which may have occurred in your business and ensure they are clearly documented and available for inspection. Check with those who have reported issues that procedures are being correctly followed and that there have been no reprisals following reporting. Check with interested parties suppliers, customers, agents, employees that they are aware of your Business Ethics policy or principles and that they are following these. Check that any actions taken as a result of substantiated Business Ethics issues, have been documented and have followed correct procedure. Ensure that any policies and procedures are fully communicated, and trained to the workforce especially those where there is a high risk of corrupt practice such as sales, logistics, purchasing. Ensure that any training is recorded. SIGN OFF Additional Observations Auditor's Name & Signature
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Four Pillars or Components Make a Tough Topic More Digestible When the International Civil Aviation Organization ICAO required a formal safety management system SMS implementation by aviation service providers in 2006, they didn't simply pass a ruling. ICAO offered guidance material for SMS implementation in Document 9859, now in the third edition. All aviation safety management professionals should read Document 9859 at least once. It is surprisingly easy to read. The best part about this "Safety Management Manual" is that the authors took a very broad and complex topic and broke it down into four components or pillars of an SMS. These four pillars were then broken up into twelve elements. In this blog article, we'll review the four pillars and most of their elements. We'll also sprinkle in some free downloads, such as templates and checklists, to help new safety managers. ICAO's Four Pillars of Safety Management Systems I have yet to see a civil aviation authority NOT regurgitate ICAO's four components. After all, why re-invent the wheel. I have seen some very good interpretations of the four pillars by Australian CAA among the best, but changes frequently; FAA and MITRE; Transport Canada; and South Africa CAA not always a reliable connection. Let's cut to the chase. I'm suspecting that ninety percent of those reading this article are familiar with the four pillars. So what are the four pillars of an SMS? Safety Policy; Risk Management; Safety Assurance; and Safety Promotion. Let's dig into each of these components and describe their respective elements. Pillar 1 Safety Policy and Objectives 1 Management commitment and responsibility. The commitment of the senior management to safety is reflected in a policy statement, which is signed by the Accountable Executive. Free resources to download CEO Commitment to Safety Templates; Safety Policy Templates. 2 Safety accountabilities A statement of accountabilities clearly defines the safety responsibilities of managers and employees at different levels in the organization, with an effective deputation of responsibilities established for operationally critical areas when principal office holders are absent. No resources yet for download. 3 Coordination of emergency response planning Service providers implement an Emergency Response Program ERP that includes contingency plans to ensure proper response throughout the organization when an emergency situation arises. This may not necessarily involve an actual aircraft accident but should include a business continuity contingency plan. 4 SMS Documentation Safety management activities must be documented appropriately and be available to all employees. Free resources to download MITRE SMS Manual Template; BIAL SMS Manual as a Template. Pillar 2 Safety Risk Management SRM 5 Hazard identification The airline must maintain processes that ensure that operational hazards are identified for all operational activities. Hazard identification is typically based on a combination of reactive, proactive, and predictive safety management methods. Free resources to download Risk Management Processes 6 Risk assessment and mitigation Individual hazards are analyzed; their consequences are assessed and communicated throughout the organization. Mitigation actions must be developed for those hazards presenting unacceptable operational risk. Pillar 3 Safety Assurance 7 Safety performance monitoring and measurement Safety assurance activities focus on assessing the health of the organization, with an emphasis on safety. Specific goals for improvements in all areas should be set for all senior operational managers. Safety assurance should include monitoring of external sources of safety information and include participation in regional safety groups or safety data sharing organizations. 8 Management of Change External or internal changes may introduce new hazards to operational activities. Processes must exist to manage organizational responses to regulatory changes, major changes in operational procedures, or new activities such as new airport destinations. Safety reporting systems should have processes established to identify new risks and actively monitor performance in new areas of the operation. Free resources to download Management of Change Template 9 Continuous improvement of the SMS program Safety assurance utilizes quality tools such as internal evaluations or independent audits to assess organizational health from a safety perspective. Onsite assessments of operational management systems on a recurring basis provide opportunities for continuous improvement of processes and procedures for each functional area of the airline. Pillar 4 Safety Promotion 10 Training and education Operators must identify safety training requirements for each level of management and each employee group. Safety training for operational personnel should address safety responsibilities, including complying with all operating and safety procedures, recognizing and reporting hazards, and ultimately ensuring that employees have the knowledge and skills to safely complete work activities. 11 Safety communication Communication of safety information is a key responsibility of the Safety Manager. Continuous improvement and learning are accomplished through the sharing of lessons learned from investigations, hazard report analysis, and operational safety assessments. Feedback to operational personnel, such as examples of procedural improvements as a result of safety reports, is an essential feature of safety communications. Related 4 Pillars Articles Who Started Four Pillars of Safety Management in Aviation Which of the Four Pillars of SMS Carries the Most Weight? History of Aviation SMS Programs and Four Pillars - with Free Tools Final Thoughts on Four Pillars of Safety Management Systems By now, you can see how the SMS guidelines are more manageable by breaking them down into the four pillars or components Safety Policy; Risk Management; Safety Assurance; and Safety Promotion. From our experience, most safety managers focus on risk management and safety assurance. They neglect Safety Policy and Safety Promotion. Safety managers are not the only people in the industry who overlook these two pillars. When your safety program has matured and become more sophisticated, you should ensure you spend adequate time on Safety Policy and Safety Promotion components. Furthermore, if you ever purchase aviation SMS software to help you manage the SMS data, ensure that your aviation SMS software covers all four pillars. After all, when you purchase an aircraft, what good is only half an aircraft? Get an aviation SMS solution that covers all four pillars. Have you just started implementing your SMS? Do you need an SMS manual? SMS Pro comes with an SMS manual template to jump start your SMS. Your SMS' success increases with user-friendly, aviation-centric database software. Last updated March 2023 Topics Aviation SMS Implementation
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